Customer Service Representative
Galileo Financial Technologies(1 month ago)
About this role
The CSR 1 at Galileo is an entry-level role in the Customer Service organization focused on delivering a consistent, high-quality client experience and supporting company initiatives. The position is part of Galileo's customer support operations and contributes to overall client satisfaction and operational continuity. The role is scheduled Monday–Friday, 8:00am–4:30pm.
Required Skills
- Customer Service
- Problem Solving
- Call Handling
- Dispute Resolution
- Deescalation
- Empathy
- Ownership
- One-Call Resolution
- Bilingual Spanish
- Accuracy
Qualifications
- High School Diploma or GED
- Criminal Background Check
About Galileo Financial Technologies
galileo-ft.comGalileo is a financial technology platform that connects people with money by providing core banking, card issuing, and payment processing capabilities exposed through developer-friendly APIs. It offers account processing, card program management, real-time transaction processing, fraud and risk controls, and partner bank sponsorship to help fintechs and enterprises launch and scale payment and banking products. Built for scalability and compliance, Galileo is widely used by fintechs to power embedded finance, payouts, and customizable card programs.
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