Customer Service Representative

Guidehouse(1 month ago)

United StatesOnsiteFull TimeJunior$34,000 - $56,000Revenue Cycle Management

About this role

A Patient Account Representative at Guidehouse supports patients by serving as a primary point of contact for billing and account-related inquiries. The role is focused on delivering a positive patient experience through responsive communication and coordination with internal teams to help resolve account issues. The position is based around supporting patient account operations tied to healthcare billing processes.

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Required Skills

Customer Service
Inbound Calls
Outbound Calls
Call Resolution
Issue Escalation
Claims Resubmission
Medical Billing
Patient Accounts
Medical Terminology
Data Entry

+4 more

Qualifications

High School Diploma or GED

About Guidehouse

guidehouse.com

Guidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.

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