Customer Service Representative
Panther(4 months ago)
About this role
A Customer Service Representative at Florida Institute of Technology serves as a primary client-facing contact for students, instructors, and external customers, representing the institution’s service standards. The role supports cross-departmental coordination to ensure smooth administrative and retail operations for campus services such as the Pilot Shop.
Required Skills
- Customer Service
- Phone Etiquette
- Data Entry
- Cash Handling
- Invoicing
- Billing
- Inventory Management
- MS Office
- Point-Of-Sale
- Communication
Qualifications
- High School Diploma
- College Degree (Preferred)
About Panther
fit.eduFlorida Institute of Technology (Florida Tech) is a private, tier-1 ranked research university based in Melbourne, Florida, offering undergraduate and graduate degrees. The school is best known for programs in science, engineering, aeronautics, business, humanities, psychology, and communication, with a strong emphasis on hands‑on, applied learning and research. Florida Tech serves on‑campus and online students through accredited programs and partnerships with industry and government—particularly in aerospace and technology—preparing graduates for technical and professional careers.
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