Customer Service Representative
Independent Health(1 month ago)
About this role
Independent Health is hiring full-time Customer Service Representatives to start training on February 23, 2026. The role involves engaging with members to assess needs and resolve inquiries related to benefits, claims, plans, and eligibility using multiple systems. Training is on-site for ~10 weeks, with a hybrid work arrangement thereafter.
Required Skills
- Customer Service
- Empathetic Listening
- Call Handling
- Claims Processing
- Eligibility Verification
- Microsoft Office
- Multitasking
- Documentation
- Problem Solving
- Communication
Qualifications
- High School Diploma or GED
About Independent Health
independenthealth.comIndependent Health has been dedicated to improving the health and well-being for all of Western New York for over 40 years. Explore Individual and Family plans, Medicare, and State Plans designed to meet your needs with exceptional customer service through the RedShirt® Treatment.
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