Customer Service Representative

Philip Morris International(9 months ago)

Varanasi, IndiaOnsiteFull TimeJunior$43,265 - $58,794 (estimated)Customer Service

About this role

The Advisor I / Customer Service Representative at Concentrix handles customer interactions via phone, outbound calls, and online channels to support clients and address routine product or service issues. The role may include content moderation duties involving review of user-generated text, images, and video. The position is based at the Varanasi client site and is full-time.

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Required Skills

Customer Service
Communication
Computer Literacy
Multitasking
Detail Oriented
Problem Solving
Empathy
Content Moderation
Shift Flexibility
Call Handling

+1 more

Qualifications

Graduate/Undergraduate

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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