Customer Service Representative
CNX
About this role
The Advisor I / Customer Service Representative handles inbound and outbound calls and web inquiries to provide support and resolve routine issues related to clients' products and services. The role focuses on documenting interactions, using decision-support tools, and escalating complex issues to senior staff. Some positions may include content moderation duties that involve reviewing sensitive or explicit user-generated content.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for CNX.
Salary
$43k – $59k
per year
More jobs at CNX
Similar Jobs
Shipping/Receiving Clerk I
Regal Rexnord
Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service
Oracle
Customer Service Specialist - Charleston
Massey Services
Customer Service Representative I
Planet Home Lending
Customer Service Representative I
Planet Home Lending
Call Center Representative - ON SITE (Pittsburgh, PA)
Blink Health