Customer Service Representative

Cigna Healthcare(3 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeMedior$72,415 - $97,999 (estimated)Claims

About this role

A Claims Customer Service specialist at Cigna Healthcare who handles international medical expense reimbursement for dedicated contracts. The role supports customers and coordinates with internal experts to ensure accurate, timely guidance and resolution. It focuses on maintaining service quality, regulatory discretion, and efficient workflows within the unit.

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Required Skills

Customer Service
Medical Terminology
Microsoft Office
Written Communication
Decision Making
Accuracy
Discipline
Efficiency
Teamwork
IT Systems

+2 more

Qualifications

Master's Degree

About Cigna Healthcare

cignainternational.com

Cigna Healthcare, International Health offers a wide range of comprehensive health plans for businesses, government entities, non-government organisations, individuals and families across the world.

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