Customer Service Representative
MediSolution(1 month ago)
About this role
A Claims Customer Service Representative serves as the primary liaison between the insurance company and external stakeholders—policyholders, agents, and providers—ensuring clarity around coverage and claim-related communications. The role supports the claims organization’s operational integrity and collaborates with team members and supervisors to maintain service standards.
Required Skills
- Communication
- Customer Service
- Claims Processing
- Call Handling
- Documentation
- Policy Interpretation
- Phone Etiquette
- Teamwork
- Cross Training
- File Management
About MediSolution
medisolution.comMédiSolution- Des solutions logicielles pour une gestion plus efficace au service de la santé et des services public depuis +50 ans
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