Customer Service Representative
BMO US(1 month ago)
About this role
Customer Service Representative at BMO who delivers exceptional service to customers and prospects by identifying needs and providing guidance on personal banking and credit card solutions. The role supports branch transactions and operational activities, refers complex needs to specialists, and works collaboratively within the branch and across channels to achieve business objectives. It emphasizes building customer relationships, promoting digital/self-serve options, and maintaining compliance with regulatory and risk policies.
Required Skills
- Customer Service
- Sales
- Cash Handling
- Communication
- Collaboration
- Problem Solving
- Digital Literacy
- Compliance
- Organization
- Interpersonal
Qualifications
- Post-Secondary Degree
- Related Certification
About BMO US
bmo.comBMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.
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