Customer Service Representative
Gerber Collision(1 month ago)
About this role
The Customer Service Representative (CSR) provides front-line support for Gerber Collision & Glass repair facilities, ensuring an exceptional customer experience. The role manages interactions with customers and insurance partners, handles administrative tasks related to repair orders, and supports daily repair operations. It serves as the primary coordinator for scheduling, authorizations, and rental logistics within the shop.
Required Skills
- Customer Service
- Scheduling
- Insurance Coordination
- Data Entry
- Communication
- Multitasking
- Attention To Detail
- Rental Management
- CCC One
Qualifications
- High School Diploma or GED
- Valid Driver's License
About Gerber Collision
gerbercollision.comGerber Collision & Glass provides collision auto body repair and windshield auto glass repair and replacement services.
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