Customer Service Representative

Philip Morris International(9 months ago)

Bhubaneswar, IndiaOnsiteFull TimeJunior$43,257 - $58,783 (estimated)Customer Service

About this role

The Advisor I, Customer Service at Concentrix handles customer interactions via inbound/outbound calls and online channels to provide routine support and resolve issues related to client products and services. This is an entry-level, full-time position based in Bhubaneswar that may also involve content moderation duties which can include reviewing sensitive or explicit user-generated content.

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Required Skills

Customer Service
Computer Navigation
Verbal Communication
Written Communication
Multitasking
Problem Solving
Empathy
Content Moderation
Shift Flexibility
Call Tracking

+2 more

Qualifications

Graduate Or Undergraduate Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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