Customer Service Representative
ESSITY HMS NORTH AMERICA(20 days ago)
About this role
A Customer Service and Order Management role at Essity responsible for managing purchase orders end-to-end and serving as the primary liaison between customers and internal teams. The position focuses on ensuring timely deliveries, handling returns and credit notes, and maintaining high customer satisfaction while supporting logistics KPIs. Based in Santo Domingo, the role emphasizes operational standards, cross-functional coordination, and continuous process improvement.
Required Skills
- Order Management
- Customer Service
- Logistics
- SAP
- Power BI
- Excel
- Data Analysis
- Reporting
- Claims Handling
- Transport Coordination
+3 more
Qualifications
- Bachelor's Degree in Business Administration
- Bachelor's Degree in Logistics
- Bachelor's Degree in Industrial Engineering
About ESSITY HMS NORTH AMERICA
essityusa.comWe develop, produce and sell products and solutions within the Business Areas Personal Care, Consumer Goods and Professional Hygiene.
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