Customer Service Representative
Essity
About this role
A Customer Service and Order Management role at Essity responsible for managing purchase orders end-to-end and serving as the primary liaison between customers and internal teams. The position focuses on ensuring timely deliveries, handling returns and credit notes, and maintaining high customer satisfaction while supporting logistics KPIs. Based in Santo Domingo, the role emphasizes operational standards, cross-functional coordination, and continuous process improvement.
Skills
Qualifications
About Essity
essityusa.comWe develop, produce and sell products and solutions within the Business Areas Personal Care, Consumer Goods and Professional Hygiene.
Recent company news
About Essity
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Essity.
Salary
$59k – $81k
per year
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