Customer Service Representative
Mom's Meals(8 days ago)
About this role
The Customer Service Representative at Mom's Meals is responsible for providing excellent customer support by handling meal order calls, inputting orders, and resolving customer inquiries efficiently, contributing to a supportive healthcare meals service. The role involves direct interaction with clients to ensure their needs are met and their questions answered.
Required Skills
- Customer Service
- Communication
- Microsoft Office
- Deescalation
- CRM
Qualifications
- High School Diploma or GED
About Mom's Meals
momsmeals.comMom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.
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