Customer Service Representative
FloSports(12 days ago)
About this role
FloSports is seeking a customer support representative to assist sports fans in a fast-paced environment, ensuring they have a seamless experience with streaming services across various devices. This role involves troubleshooting, customer interaction, and teamwork to enhance subscriber satisfaction. The position is based in Austin, TX, with work hours aligned to live sporting events.
Required Skills
- Customer Service
- Technical Troubleshooting
- HelpDesk
- CRM
- Streaming Services
- Communication
- Problem Solving
- Digital Media
- Teamwork
- Device Support
About FloSports
www.flosports.tvFloSports is a premier live sports streaming platform that offers over 100,000 live events annually across a variety of sports, including wrestling, football, and cycling. The platform provides on-demand replays, real-time stats, game clips, and original content to enhance the viewing experience for sports enthusiasts. With multiple dedicated channels and subscription options, FloSports caters to diverse audiences looking to access their favorite sports anytime, anywhere. Users can also benefit from exclusive content, athlete profiles, and comprehensive league standings through their subscriptions.
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