Customer Service Representative

Ferguson Enterprises, LLC(10 days ago)

McDonough, GAOnsiteFull TimeJunior$30,000 - $43,360Customer Service

About this role

The Customer Service Representative role involves assisting customers through calls, emails, and web chats, focusing on resolving inquiries and issues efficiently. The position emphasizes delivering high-quality service, ensuring customer satisfaction, and handling various support tasks to maintain positive customer relations.

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Required Skills

Customer Service
Communication
Time Management
Problem Solving
Microsoft Office

About Ferguson Enterprises, LLC

ferguson.com

Ferguson is a leading supplier of plumbing supplies, HVAC products, and construction materials, catering primarily to professional contractors and homeowners. With a commitment to high-quality products and exceptional service, Ferguson offers a wide range of items including pipes, valves, fittings, and various HVAC components. The company emphasizes convenience and accessibility through their comprehensive online platform, enabling customers to efficiently browse and purchase essential supplies for their projects.

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