Customer Service Representative
Brigham and Women(5 days ago)
About this role
Mass General Brigham is hiring Customer Service Representatives to serve as the main contact point for members and providers, focusing on delivering exceptional customer satisfaction and resolving inquiries efficiently. The role involves handling various customer interactions related to health coverage, benefits, and provider services, with training provided for different program areas. This position offers an opportunity to contribute to a mission-driven healthcare organization with comprehensive benefits.
Required Skills
- Customer Service
- Communication
- Problem Solving
- CRM
- Health Benefits
- Eligibility Verification
- Claims Processing
- Multitasking
- Empathy
- Patient Relations
About Brigham and Women
brighamandwomens.orgBrigham and Women’s Hospital is one of the top hospitals in America with more than 790 beds, and a premier teaching hospital of Harvard Medical School. Learn more.
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