Bags
A Customer Service Associate at Bags, a Metropolis company, provides support to airline customers by handling inquiries and concerns related to baggage and claims. The role focuses on delivering excellent customer service in a dynamic environment, contributing to the company's goal of streamlining the travel experience.
Headquarters
Orlando, Florida, United States
Company Size
1001-5000 employees
Founded
1990
Bags is a travel and hospitality solutions company whose mission is to "Make Travel Easier®." They provide products, services and programmatic solutions for hotels, resorts, airports and other travel operators — from baggage handling and storage to guest services and branded travel accessories — designed to simplify the traveler experience. Bags partners with hospitality and travel businesses to streamline operations, improve guest satisfaction, and reduce friction across the travel journey. Their offerings emphasize convenience, operational efficiency, and consistent brand presentation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bags.
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