Customer Service Representative

Mom's Meals(1 day ago)

Ankeny, IAOnsiteFull TimeJunior$34,000 - $34,000Customer Service

About this role

Mom's Meals is a home-delivered meals service providing nutritious options for seniors and patients nationwide. The company is experiencing rapid growth and is looking for customer service representatives to be the front line in assisting clients with their meal orders, ensuring excellent service and support.

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Required Skills

Customer Service
Communication
Microsoft Office
Deescalation
CRM
Call Center
Patient Privacy
Bilingual
Order Entry
Telephone Skills

About Mom's Meals

momsmeals.com

Mom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.

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