Customer Service Representative
LGC Group
About this role
The role involves assisting customers in navigating clinical proficiency testing programs, handling inquiries via multiple communication channels, and collaborating with internal departments. It focuses on providing high-quality customer service in a life sciences context, supporting clients through technical and administrative guidance.
Skills
About LGC Group
lgcgroup.comLGC is a global life‑sciences company whose mission, "Science for a Safer World," is to partner with customers to solve critical challenges in diagnosing, treating, feeding and protecting populations. It provides measurement science, certified reference materials, proficiency testing, analytical and laboratory services, and genomic and assay reagents to customers across pharmaceuticals, diagnostics, food, environment, forensics and government. Combining metrology‑grade quality, lab capability and technical support, LGC helps organisations with testing, R&D, regulatory compliance and product development worldwide.
About LGC Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for LGC Group.
Salary
$38k – $44k
per year
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