Customer Service Representative
David's Bridal
About this role
A Customer Service Representative (CSR) at a retail store provides friendly, professional, and empathetic service to customers, supporting various store functions to ensure an excellent shopping experience. The role involves engaging with customers in person, over the phone, and via virtual chats, addressing their needs, and promoting store services such as alterations and personalization.
Skills
Qualifications
About David's Bridal
davidsbridal.comDavid's Bridal is a leading U.S. wedding and special-occasion retailer offering wedding gowns, bridesmaid dresses, prom and formalwear, accessories, and tuxedo services through a nationwide network of stores and an e-commerce site. The company provides in-store fittings, alterations, and appointment-based bridal consultations alongside online shopping and shipping, serving a wide range of budgets from value options to designer collections. Targeting brides, bridal parties, and customers planning milestone events, David’s Bridal emphasizes selection, convenience, and coordinated looks for weddings and other celebrations.
About David's Bridal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for David's Bridal.
Salary
$42k – $57k
per year
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