Customer Service Representative

David's Bridal

5 months ago

United States of America

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative (CSR) is responsible for providing friendly and professional customer service both in-store and over the phone, supporting store operations, and ensuring an excellent shopping experience. They handle customer interactions, promote services, manage inventory, and assist with sales and visual merchandising to meet customer satisfaction goals.

Skills

About David's Bridal

davidsbridal.com

David's Bridal is a leading U.S. wedding and special-occasion retailer offering wedding gowns, bridesmaid dresses, prom and formalwear, accessories, and tuxedo services through a nationwide network of stores and an e-commerce site. The company provides in-store fittings, alterations, and appointment-based bridal consultations alongside online shopping and shipping, serving a wide range of budgets from value options to designer collections. Targeting brides, bridal parties, and customers planning milestone events, David’s Bridal emphasizes selection, convenience, and coordinated looks for weddings and other celebrations.