Customer Service Representative
OFX
About this role
A Customer Service Representative at OFX supports clients with international payment processes, providing assistance via phone and email. The role focuses on delivering excellent customer service, explaining products, handling inquiries, and ensuring compliance with regulations.
Skills
About OFX
ofx.comOFX is a global foreign-exchange and payments platform that helps individuals and businesses send and manage international money transfers. It provides online and API-based services including competitive exchange rates, multi-currency accounts, mass payments, and risk-management tools (e.g., forward contracts) to simplify cross-border payroll, supplier and customer payments. OFX serves SMEs, exporters/importers and consumers via a digital portal, mobile apps and global customer support, and operates under financial regulation and security controls in multiple jurisdictions. Businesses choose OFX for lower fees, transparent pricing and tailored FX solutions compared with traditional banks.
About OFX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for OFX.
Salary
$50k – $60k
per year