Customer Service Representative
The Second City
About this role
A Customer Service Representative at The Second City provides support to patrons by handling ticket sales, inquiries, and reservations both over the phone and in person. The role involves administrative tasks, assisting with group bookings, and ensuring a positive client experience. It requires flexibility to work evenings and weekends and may include some sales and support responsibilities.
Skills
About The Second City
secondcity.comThe Second City is a legendary comedy institution that produces improv, sketch, and stand‑up shows across Chicago, Toronto, and New York City. It also runs a robust training program—offering classes and workshops for aspiring performers—and provides corporate events and customized team‑building sessions. In addition to live and touring productions, Second City creates digital content and has a long track record of launching notable comedic talent. Audiences and students seek it out for hands‑on performance training, professional faculty, and a reputation for comedic innovation.
About The Second City
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$34k
per year