Customer Service Representative
Service 1st
About this role
Customer Service Representatives handle routine customer inquiries and provide support via phone or in person, helping to meet customer needs and uphold the organization's positive culture. The role involves problem solving, data entry, and building relationships with customers and internal teams. This position is remote and primarily based in the United States.
Skills
About Service 1st
service1.orgService 1st Federal Credit Union is a member-owned financial institution that provides personal and business banking services. It offers checking and savings products (including money market accounts, certificates, HSAs and club accounts), a full range of loans and credit (auto, mortgage, home equity, student, personal) and Visa debit/credit options. The credit union also provides retirement and investment accounts, online/mobile banking, and business solutions, positioning itself as a community-focused alternative to larger banks. Members are served with local, personalized support under the tagline “friends you can bank on.”
About Service 1st
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Service 1st.
Salary
$51k – $69k
per year
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