Customer Service Representative
Hickenair
About this role
The Customer Service Representative (CSR) at Hicken Air manages customer interactions through calls and emails, schedules HVAC services, and collaborates with the HVAC team to ensure customer satisfaction. The role involves administrative tasks, communication, and coordination within a fast-paced environment.
Skills
About Hickenair
hickenair.comHickenAir is a heating, ventilation and air conditioning (HVAC) company that provides installation, repair and maintenance services for residential and commercial customers. They handle furnaces, air conditioners, heat pumps and indoor air quality products, offering seasonal tune-ups, emergency repairs and full system replacements. HickenAir staffs licensed, insured technicians and provides service agreements, financing options and free estimates to help customers manage costs and extend equipment life. The company emphasizes prompt local service and customer satisfaction.
About Hickenair
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hickenair.
Salary
$30k – $40k
per year