Beneficial State Bank

Customer Service Representative

Beneficial State Bank

1 month ago
Oakland, California
Onsite
Full Time
Junior
0 applicants
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Beneficial State Bank
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About this role

Customer Service Representatives (CSR's) are responsible for delivering extraordinary customer service, assisting customers with transactions, and promoting bank products and services. They serve as the main point of contact at the branch, responding to inquiries, processing transactions, and supporting branch operations.

Skills

Beneficial State Bank

About Beneficial State Bank

beneficialstatebank.com

Beneficial State Bank is a mission-driven, FDIC‑insured bank that promotes "ethical banking for people & planet." It offers personal, business, nonprofit, and commercial banking products—checking and savings, loans, mortgages, and community development lending—geared toward customers who want their money to support social and environmental impact. The bank emphasizes transparency, impact-driven lending, and strengthening local communities, with branches and services primarily in California and Oregon. Customers choose Beneficial State for its values‑based approach to finance and commitment to sustainable community investment.

About Beneficial State Bank

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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