Customer Service Representative
Fox Factory
About this role
The role is an entry-level customer service position at FOX Factory, where the employee guides customers and dealers through the product experience, provides assistance over various communication channels, and manages orders and accounts. The role involves offering product advice, establishing customer relations, and supporting the sales process.
Skills
Qualifications
About Fox Factory
ridefox.comFOX Factory Holding Corp. designs and manufactures high-performance suspension products, wheels, and related components for bicycles, motorcycles, off-road vehicles, trucks, and specialty vehicles. The company serves OEM and aftermarket customers through a portfolio of performance brands and operates in the automotive and recreational vehicle components industry.
Recent company news
MarketBeatFox Factory Holding Corp. $FOXF Shares Acquired by B. Metzler seel. Sohn & Co. AG
1 day ago
Stock TitanFox Factory takes $545M hit, eyes $50M savings and asset sales
2 weeks ago
Yahoo FinanceOff-Road Shock Manufacturer Is Looking To Improve "Profitability" As Fox Factory Gets New Board
2 weeks ago
Bike EuropeFox Factory reports flat sales in 2025 at €431mln in Specialty Sports Group
2 weeks ago
Bicycle Retailer & Industry NewsFox sales down 5% in Specialty Sports Group
2 weeks ago
About Fox Factory
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fox Factory.
Salary
$58k – $78k
per year