Customer Service Representative
Tactacam
About this role
Tactacam is seeking a remote Customer Service Representative to provide technical support and excellent customer service for their outdoor and action camera products. The role involves troubleshooting, engaging with customers via multiple channels, and maintaining detailed records, with a focus on ensuring customer satisfaction.
Skills
About Tactacam
tactacam.comTactacam designs cellular and action cameras for outdoors use, enabling hunters, wildlife observers, and adventure seekers to capture and monitor activity remotely. Their products focus on off‑grid cellular connectivity, rugged weather‑resistant hardware, and accessories that simplify mounting and field use. Combined with a companion app and cloud features, Tactacam’s systems let users receive images, livestream, and manage cameras from anywhere to "reveal" what’s happening in the outdoors.
Recent company news
The Des Moines RegisterDecorah outdoor tech company Tactacam exploring $1.5 billion sale
4 weeks ago
Bangor Daily NewsI made a huge mistake when I moved my trail camera
Dec 26, 2025
PR NewswireTactacam Named One of the Top 100 Workplaces for Innovators by Fast Company
Sep 9, 2025
Pest Control TechnologyMicroshare and Tactacam Integrate Cellular Camera Technology into EverSmart Pest
Sep 24, 2025
Outdoor WireREVEAL by Tactacam Takes Unprecedented Momentum into 2026
1 month ago
About Tactacam
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Tactacam.
Salary
$18k
per year