Customer Service Representative
Ferguson Enterprises, LLC
About this role
The Customer Service Representative at Ferguson supports customers by handling inquiries, resolving issues, and guiding them through various processes via calls, emails, and web chats. The role involves providing efficient service and collaborating with different departments to ensure customer satisfaction.
Skills
About Ferguson Enterprises, LLC
ferguson.comFerguson is a leading supplier of plumbing supplies, HVAC products, and construction materials, catering primarily to professional contractors and homeowners. With a commitment to high-quality products and exceptional service, Ferguson offers a wide range of items including pipes, valves, fittings, and various HVAC components. The company emphasizes convenience and accessibility through their comprehensive online platform, enabling customers to efficiently browse and purchase essential supplies for their projects.
Recent company news
PHCPProsIndependent Pipe & Supply Acquired by Ferguson Enterprises
Apr 7, 2025
Law360Plumbing Co. Reaches $1.8M Deal In 401(k) Forfeiture Suit
Oct 31, 2025
The Virginian-PilotNew Costco in Newport News coming in 2027. Ferguson buildings being torn down to make way.
Dec 26, 2025
BizWestFerguson Enterprises leases large 25 North building
May 4, 2023
ACHR NewsThe Top 30 HVACR Distributors of 2025
May 19, 2025
About Ferguson Enterprises, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ferguson Enterprises, LLC.
Salary
$30k – $38k
per year
More jobs at Ferguson Enterprises, LLC
Similar Jobs
Client Services Representative II - Bilingual Spanish Required
Merrill Lynch
Customer Service Representative
Contact Government Services, LLC
Customer Service Representative III
Amynta Group
Customer Service Representative
Contact Government Services, LLC
Customer Support (Inbound Calls)
Moniepoint
Customer Service-Pavas-Advance Eng
Philip Morris International