Customer Service Representative
Rebag
About this role
Rebag is seeking a customer service representative to handle inquiries, provide support, and maintain excellent service for a growing online luxury resale platform. The role involves engaging with customers through various communication channels and collaborating with different teams to drive the business.
Skills
About Rebag
rebag.comRebag is a luxury resale marketplace that buys, sells, and trades authenticated pre-owned designer handbags, accessories, watches, and jewelry. It operates online and through physical stores, offering instant offers and transparent pricing using its valuation tools (e.g., Clair) and condition-based grading. Rebag focuses on top luxury brands, expert authentication, and curated inventory to give sellers quick liquidity and buyers access to authenticated pieces at resale prices. Customers use Rebag to sell unwanted designer items, trade up with store credit, or shop a vetted selection with guaranteed authenticity.
Recent company news
PR NewswireRebag Collaborates with Luxury Stores at Amazon, Expanding Access to Pre-Loved Luxury Goods
Jun 10, 2025
FashionistaThe Row Now Ranks Among Hermès and Goyard as One of Luxury's Most Investment-Worthy Brands
Dec 10, 2025
Fashion DiveRebag joins forces with Luxury Stores at Amazon
Jun 11, 2025
Business InsiderThese watch and jewelry brands are dominating the 2025 resale market. Some resell for more than their original price.
Dec 14, 2025
The Hollywood ReporterAmazon’s Newest Partnership Just Brought A Massive New Drop of Hermès, Chanel and More Luxury Goods
Jun 16, 2025
About Rebag
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Rebag.
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