Customer Service Representative
Independent Health
About this role
A Customer Service Representative role at Independent Health involves engaging with members, providing information regarding benefits, claims, and policies, and resolving inquiries through system tools and resources. The position emphasizes excellent customer service, technical knowledge, and communication skills within a healthcare benefits context.
Skills
Qualifications
About Independent Health
independenthealth.comIndependent Health has been dedicated to improving the health and well-being for all of Western New York for over 40 years. Explore Individual and Family plans, Medicare, and State Plans designed to meet your needs with exceptional customer service through the RedShirt® Treatment.
Recent company news
WGRZIndependent Health to join MVP’s family of companies
Nov 18, 2025
The New York State Senate (.gov)Senator Gallivan Urges Roswell Park & Independent Health to Resume Negotiations Over Medicare Plan
Oct 10, 2025
PR NewswireIndependent Health to Join MVP Health Care's Family of Companies
Nov 18, 2025
Buffalo NewsProspectus: Why the time was right for Independent Health to affiliate with MVP Health Care
3 weeks ago
The Business JournalsIndependent Health CFO: Affiliation was inevitable - Buffalo Business First
3 weeks ago
About Independent Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Independent Health.
Salary
$38k
per year
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