mychimney

Customer Service Representative

mychimney

3 months ago
West Hartford, Connecticut, USA
Onsite
Full Time
Junior
0 applicants
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mychimney
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About this role

A Customer Support Representative handles inbound and outbound calls, resolves customer issues, documents call details in a CRM system, and ensures customer satisfaction. The role involves following up on interactions and meeting performance metrics.

Skills

Qualifications

High School DiplomaAssociate Degree
mychimney

About mychimney

rettingerfireplace.com

Rettinger Fireplace Systems Inc. is a premier source for quality fireplaces, backed by expert service and custom solutions. They specialize in custom fireplace design, installation, and ongoing maintenance to ensure reliable performance. The company aims to transform homes by pairing craftsmanship with a wide range of fireplace products and tailored options. Homeowners rely on Rettinger for premium products, personalized service, and end-to-end fireplace solutions.

About mychimney

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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