Informa Group Plc.
A Customer Service Representative provides outstanding customer service to internal and external customers by resolving queries, managing orders and invoices, and supporting team processes. The role involves using CRM systems like Salesforce and SAP, maintaining knowledge of policies, and contributing to process improvements.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1998
Informa is a global B2B information services company that connects specialists with knowledge through events, digital products, and data-driven insights. Its divisions include Informa Markets, Informa Connect, Informa Festivals, and Informa TechTarget, serving professionals across dozens of specialist markets worldwide. Informa has announced plans to separate its academic publishing business (Taylor & Francis) to focus fully on B2B Markets and expand internationally in B2B Live Events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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