Customer Service Representative
Colonial Surety Company
About this role
A Customer Service Representative at Colonial Surety Company provides top-notch service and assistance to clients, manages CRM data, handles administrative tasks, and ensures a seamless customer experience. The role involves engaging with clients via phone and email, educating them on insurance products, and collaborating with internal teams to improve customer experience.
Skills
Qualifications
About Colonial Surety Company
colonialsurety.comColonial Surety Company is a surety and insurance provider that enables customers to quote and purchase bonds and insurance directly through its website. It specializes in issuing commercial and contract surety—such as license, bid, performance and court bonds—alongside complementary insurance solutions for contractors, businesses and individuals. Colonial emphasizes fast online quoting, straightforward underwriting and direct customer service to simplify the bond-purchase process. Customers and brokers use the company for convenient digital issuance and competitive coverage for surety needs.
About Colonial Surety Company
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Colonial Surety Company.
Salary
$35k – $45k
per year