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Customer Service Representative at Ferguson Enterprises, LLC - ApplyBlast

Customer Service Representative

Ferguson Enterprises, LLC

6 months ago

3.3 on Glassdoor

McDonough, GA

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Representative at Millennium Lighting assists customers with pre/post-sale questions, installations, and problem resolution through phone, email, and web chat. The role focuses on efficient customer assistance, satisfaction, and compliance with company policies.

Skills

Qualifications

2+ years meaningful work experienceMicrosoft Office 365 Suite proficiencyCisco Unified Intelligence CenterCalabrio program understanding

About Ferguson Enterprises, LLC

ferguson.com

Headquarters

Newport News, Virginia, United States

Company Size

10001+ employees

Founded

1953

View Profile

Ferguson is a leading supplier of plumbing supplies, HVAC products, and construction materials, catering primarily to professional contractors and homeowners. With a commitment to high-quality products and exceptional service, Ferguson offers a wide range of items including pipes, valves, fittings, and various HVAC components. The company emphasizes convenience and accessibility through their comprehensive online platform, enabling customers to efficiently browse and purchase essential supplies for their projects.