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© All Rights Reserved. ApplyBlast.com
Pearl West
A Customer Service Representative at Pearl West Group handles customer inquiries through Freshdesk, resolves order issues, and supports outbound calls to improve customer satisfaction. The role involves managing tickets, coordinating with internal teams and 3PL partners, and maintaining accurate customer records.
Pearl West is a consumer products and e-commerce company that builds, acquires, and scales digital-first brands. The company operates across areas such as supply chain, marketplace operations, performance marketing, and brand growth, with a strong focus on channels like Amazon and direct-to-consumer commerce. Pearl West works at the intersection of brand management, operations, and digital marketing within the retail and e-commerce industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pearl West.
84% above the average for this role
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