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Customer Service Representative at Mom's Meals - ApplyBlast

Customer Service Representative

Mom's Meals

5 months ago

3.1 on Glassdoor

Remote

Contract

Junior

0 applicants

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About this role

Customer Service Representative at Mom's Meals, a home-delivered meal service provider in the healthcare market, handles customer orders and provides exceptional customer service.

Responsibilities

Handle inbound and outbound customer service calls with clients placing meal orders
Address questions and provide exceptional customer service
Input order information into the appropriate client order screen
Document all conversations with clients into client information database
Ensure all assigned clients are contacted and have an order on file

Skills

About Mom's Meals

momsmeals.com

Headquarters

Ankeny, Iowa, United States

Company Size

501-1000 employees

Founded

1999

View Profile

Mom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.