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Customer Service Representative at BMO - ApplyBlast

Customer Service Representative

BMO

5 months ago

3.6 on Glassdoor

Port Coquitlam, BC, CAN

Hybrid

Part Time

Junior

0 applicants

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About this role

This part-time role focuses on delivering exceptional service to BMO customers by identifying their financial needs and providing personalized advice on banking solutions, digital tools, and credit products. The position involves supporting various branch operations, managing cash transactions, and fostering a seamless customer experience across multiple channels. Candidates will act as a key team member while adhering to strict risk and compliance standards to safeguard customer assets.

Responsibilities

Delivers exceptional service to BMO customers and prospects.
Identifies customer needs and provides advice on financial solutions.
Manages and reconciles cash transactions between treasury units.
Supports operational activities including inventory and closing procedures.
Escalates complex customer situations to managers as required.

Skills

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

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BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.