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Customer Service Representative at Airgas - ApplyBlast

Customer Service Representative

Airgas

5 months ago

3.3 on Glassdoor

Largo, FL

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves resolving customer issues, inquiries, and escalations via email and phone to ensure efficient support within the Retail Solutions department. The representative will manage daily queue coverage, handle order entries for Esprigas, and serve as a communicator between customer service and key accounts.

Responsibilities

Resolve assigned customer issues and inquiries via email and phone
Ensure mandatory queue coverage and assist with overflow calls
Process order entries and manage non-strategic return labels
Communicate effectively between customer service and key accounts
Assist with escalations and problem-solving for Esprigas

Skills

About Airgas

airgas.com

Headquarters

Radnor, Pennsylvania, United States

Company Size

10001+ employees

Founded

1982

View Profile

Distributor of industrial, medical and specialty gases as well as a product line of safety products, welding equipment, specialty tools, and MRO products.