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Customer Service Representative at BMO - ApplyBlast

Customer Service Representative

BMO

4 months ago

3.6 on Glassdoor

Montreal, Quebec, Canada

Onsite

Part Time

Junior

0 applicants

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About this role

This role involves delivering exceptional service to Banking of Montreal (BMO) customers and prospects while identifying their financial needs to provide appropriate advice. The incumbent collaborates within the branch and through various channels to execute banking services, manage cash transactions, and contribute to overall business objectives.

Responsibilities

Deliver exceptional service to BMO customers and prospects
Identify customer needs and provide guidance on financial solutions
Handle transactions and support customer banking service requests
Manage and reconcile cash transactions between treasury and branch units
Escalate complex customer situations to managers as required

Skills

Qualifications

Post-secondary degree or certification in a related field

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

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BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.