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Customer Service Representative at BMO - ApplyBlast

Customer Service Representative

BMO

5 months ago

3.6 on Glassdoor

Little Current, ON

Hybrid

Part Time

Junior

0 applicants

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About this role

This role involves delivering exceptional service to customers by identifying their financial needs and recommending appropriate banking solutions. Employees collaborate within branch teams to support transactions, guide customers on digital tools, and manage cash operations while ensuring regulatory compliance. The position emphasizes relationship building, problem-solving, and contributing to overall branch business results through a personal customer experience.

Responsibilities

Identify customer needs and recommend financial solutions
Execute banking transactions and manage cash reconciliations
Guide customers on digital and self-serve banking options
Support operational activities including inventory and filing
Escalate complex issues and ensure regulatory compliance

Skills

Qualifications

Post-secondary degree or certification in related field

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

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BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.