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Customer Service Representative at BMO - ApplyBlast

Customer Service Representative

BMO

4 months ago

3.6 on Glassdoor

Toronto, ON, CAN

Onsite

Part Time

Junior

0 applicants

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About this role

A Retail Banking Sales & Service professional at BMO delivers exceptional service to customers by identifying their financial needs and providing personalized advice on banking solutions. This role involves supporting various banking transactions, managing cash reconciliations, and engaging with customers to promote digital and self-serve options while adhering to strict risk and compliance protocols. The employee works collaboratively within a branch team to achieve business objectives and ensures a seamless, positive overall customer experience.

Responsibilities

Deliver exceptional service to banking customers and prospects
Identify customer needs for financial solutions and products
Manage cash transactions and reconcile treasury activities
Support customers with banking service requests and inquiries
Follow risk and compliance processes to protect customer assets

Skills

Qualifications

No prior experience necessaryPost-secondary degree or certification in related field

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

View Profile

BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.