ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Service Representative at Nissan Motor Co., Ltd. - ApplyBlast

Customer Service Representative

Nissan Motor Co., Ltd.

4 months ago

3.8 on Glassdoor

Aguascalientes, Mexico

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Customer Service Representative at Nissan's financial services division handles inbound calls regarding vehicle loans and leases, resolving inquiries, complaints, and technical website support for NMAC/IFS clients. The role requires identifying account statuses for incidents like total losses and vehicle damage while ensuring high-quality service compliance. Agents maintain strict adherence guidelines and utilize specific tools to proactively resolve customer concerns and prevent callbacks.

Responsibilities

Handle inbound calls regarding vehicle loans and lease accounts
Resolve customer inquiries and complaints efficiently and accurately
Identify account statuses for total loss incidents and vehicle damage
Maintain quality standards and adhere to compliance guidelines
Utilize tools to proactively resolve customer concerns

Skills

Qualifications

High School DiplomaBA Degree preferred

About Nissan Motor Co., Ltd.

nissan-global.com

Headquarters

Takashima, Kanagawa, Japan

Company Size

10001+ employees

Founded

1933

View Profile

Nissan Motor Corporation Global Website: Visit the site for information about Nissan, sustainability, IR, and innovation. This site also provides various Nissan initiatives, including design, safety, quality, and community engagement.