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Customer Service Representative at BMO - ApplyBlast

Customer Service Representative

BMO

4 months ago

3.6 on Glassdoor

Springdale, NL, Canada

Onsite

Part Time

Junior

0 applicants

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About this role

This full-time retail banking role involves delivering personalized financial advice and service to customers at BMO. You will identify customer needs, manage transactions, and refer complex cases to specialists while ensuring compliance with banking regulations. The position requires a collaborative approach to enhance the overall customer experience and support branch business objectives.

Responsibilities

Deliver exceptional service to BMO customers and prospects
Identify customer needs and provide financial advice and guidance
Support customer requests for banking services and handle transactions
Refer complex or unresolved situations to managers as required
Follow risk and compliance processes to safeguard customer assets

Skills

Qualifications

Post-secondary degree or certification in a related fieldBasic knowledge of personal and business banking solutions

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

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BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.