Knaufinsulationwesterneurope
As a Customer Service Representative at Knauf Insulation North America, you will process customer orders, resolve inquiries, and coordinate with internal teams to ensure a positive customer experience. The role involves managing order fulfillment, addressing shipping issues, and maintaining accurate customer records within company systems using an ERP software. You will support audits and participate in continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
Knauf Insulation is a global manufacturer of insulation materials and systems for residential, commercial and industrial buildings. Part of the Knauf Group, it produces glass mineral wool, stone wool and other thermal and acoustic products, plus technical solutions for roofs, facades, floors and HVAC systems. The company emphasizes energy efficiency, fire performance and sustainability—using recycled content and low‑emission binders—and operates a worldwide manufacturing and distribution network. Knauf Insulation also provides technical support, product data and tools for architects, specifiers and contractors to meet performance and regulatory requirements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Knaufinsulationwesterneurope.
23% below the average for this role
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