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Customer Service Representative at Tower Loan - ApplyBlast

Customer Service Representative

Tower Loan

4 months ago

4.0 on Glassdoor

Phenix City, AL

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Representative at Tower Loan is central to delivering exceptional financial solutions to customers through in-person, phone, or online interactions. This role involves cultivating relationships, processing payments, and marketing financial products like personal loans and home equity financing. Employees also support operational tasks such as handling cash drawers and managing basic administrative duties within an on-site branch environment.

Responsibilities

Cultivate strong customer relationships through financial solutions
Receive and process payments in customer accounts
Market to customers to drive loan production
Maintain and secure cash drawers and accounting activities
Process loan applications and collect payments due

Skills

Qualifications

High School Diploma or GED

About Tower Loan

towerloan.com

Headquarters

Flowood, Mississippi, United States

Company Size

501-1000 employees

Founded

1936

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Tower Loan is a consumer lending company offering personal installment loans including vacation, home improvement, auto secured, emergency, and debt consolidation loans. They operate across multiple states with over 240 locations and also provide online loan applications. Loans are fixed-rate, fully-amortized installment products with terms typically ranging from 12 to 36 months.