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© All Rights Reserved. ApplyBlast.com
Giantcomm
The Customer Service Representative interacts with customers via multiple channels to resolve inquiries and complaints, while also managing order intake and account maintenance. This role involves coordinating technician dispatches, processing billing exceptions, and sending critical notifications regarding service programs and emergency data.
Giant Communications is a telecommunications provider offering fast, reliable internet, phone, TV, and mobile services for homes and businesses. The company emphasizes local, trusted customer and technical support and offers bundled connectivity solutions for residential and commercial customers. Giant pitches dependable performance and responsive local service as core differentiators.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Giantcomm.
Giantcomm didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role
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