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Customer Service Representative at BMO - ApplyBlast

Customer Service Representative

BMO

4 months ago

3.6 on Glassdoor

Paris, Ontario, Canada

Onsite

Part Time

Junior

0 applicants

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About this role

This role involves providing exceptional financial service and guidance to prospective and existing customers at a BMO branch. The incumbent identifies customer needs, processes transactions, and refers complex cases to specialists while adhering to strict compliance protocols. Success requires seamlessly integrating digital banking options, executing daily operational tasks, and contributing to overall branch business results.

Responsibilities

Identify customer needs and provide guidance on financial solutions
Execute routine banking transactions and manage cash reconciliations
Refer complex or specialized banking requests to colleagues
Uphold strict risk and compliance processes regarding assets and privacy
Maintain current knowledge of banking products and marketing programs

Skills

Qualifications

Post-secondary degree or certification in related field

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

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BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.