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Customer Service Representative at Fleetworthy - ApplyBlast

Customer Service Representative

Fleetworthy

4 months ago

2.7 on Glassdoor

Remote

Full Time

Junior

17 applicants

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About this role

The Customer Service Representative at Fleetworthy provides professional, multi-channel support to fleets, owner-operators, and consumers regarding safety, compliance, toll management, and weigh station bypass solutions. The role involves investigating and resolving inquiries across phone, live chat, and email while maintaining accuracy in proprietary platforms.

Responsibilities

Serve as the first point of contact for multichannel customer inquiries
Investigate and resolve billing and support issues independently
Maintain and update customer accounts in proprietary platforms
Collaborate with internal partners to ensure seamless service delivery
Mentor newer colleagues and contribute to team improvement efforts

Skills

Qualifications

Associate Degree in BusinessBachelor's Degree (Preferred)

About Fleetworthy

fleetworthy.com

Headquarters

Albany, New York, United States

Company Size

51-200 employees

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Fleetworthy is a fleet management technology company offering an all-in-one suite that brings together Safety & Compliance, Toll Management, and Weigh Station Bypass solutions for commercial fleets. Their platform centralizes driver and asset compliance, toll payments, and access to over 925 bypass sites across North America to keep fleets road-ready and reduce costs. Trusted by 80% of the largest fleets in North America, Fleetworthy helps fleet managers, owner operators, HR, and finance teams streamline operations and maintain regulatory compliance.