Customer Service Representative

This role serves as a Service Advisor responsible for managing customer appointments, coordinating workshop schedules, and ensuring effective communication regarding vehicle repairs and maintenance for heavy-duty trucks. The position involves preparing detailed repair orders, supervising subcontracted jobs, and maintaining high customer satisfaction scores while adhering to Volvo Group policies and safety guidelines. Candidates will oversee parts pricing, submit warranty claims, and ensure timely delivery of completed service orders in an automotive dealer environment.